At Cheesecake Lady, we provide a straightforward and convenient process for placing orders for our delectable products. To place an order, please send an email to info@cheesecakelady.com. Be sure to include all flavor selections, quantities, any special instructions, and your contact number.

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Payment Details: Please note that the total payment is due at the time the order is placed.

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Pickup and Delivery: As an online bakery and dessert service, we currently do not have a physical storefront. All orders must be arranged for pickup. We offer delivery services exclusively to commercial addresses, with the delivery fee varying based on the distance.

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Order Timeline: Please allow a minimum of 3 days for all orders. Rush orders are available for an additional fee.

Payment Method: Upon receiving your order, we will send you an invoice via Square. We only accept credit card payments through Square.com.

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Contact Information: If you have any questions or concerns, feel free to contact us at (919) 342-8684 or via email. If you do not receive a confirmation email, please call or text us. If we are unable to answer immediately, kindly leave a message, and we will respond as soon as possible.